Customer Service that Customers Want

 
Learn how to provide customer service with excellence so your current clients want to sell for you. Learn how to noticeably differentiate your response time and customer care from competitors so that customers want to buy from your company. You’ll learn how to develop your team to treat customers, coworkers, suppliers and the world with the same great care that they would like to receive themselves. May will outline strategies that can be implemented right away to take you to a higher level of success and fun in your work. You'll learn how to make right customer decisions with help from your intuitive self. You'll leave with a new understanding of:

• The customer service attitude.
• Successful techniques for providing service.
• Understanding your business and your customers.
• Creating an immediately useable “care” plan.
• The importance of user groups and feedback.
• Cultivating your intuitive self in making right decisions.